Glenn has been ranked in the Top 1% of Real Estate Agents in QLD and with over 40,000 agents in QLD, that is no easy task.
Glenn has been selling Ipswich homes for the past 15 years and is thriving as Principal and Owner of First National Action Realty Ipswich.
Glenn is a true local having lived in Ipswich all of his life and currently resides in the Brassall area.
Over 1000 families have chosen Glenn as their preferred agent and with over 140 real estate transactions last year it’s easy to understand why Glenn is in popular demand.
If you are looking for a down to earth, market savvy agent with a large buyer database then your first call has to be to Glenn Ball at First National Action Realty Ipswich.
After 10 successful years building his sales business and expanding his data base, Steven Baldwin has gone from strength to strength, his latest achievement being the acquisition of First National Action Realty Ipswich with his business partner Glenn Ball. This has opened up a whole new realm of opportunity for Steven to develop his wealth of knowledge in the industry, where his new path is seeing him focus on the management of the entire operations of an ever-expanding and successful sales and rentals real estate office.
Joining First National Action Realty Ipswich in 2016 was a natural progression for Lisa Jensen.
After spending her whole adult life working full time in various retail sales positions, her last position though was as an Executive Assistant, at a Global Steel Company based at Wacol, where her 11 years in that position provided her with invaluable experience in the administration and office management side of business. This combined with her passion for customer service and interest in Real Estate, made for a perfect fit to become the Personal Assistant to the Principal Glenn Ball.
Under Glenn’s guidance and expertise in this industry Lisa has been enjoying the rewards of hard work and perseverance, not only building her own reputation and profile but in turn has become an important member of a very effective team, helping families to make Ipswich their home.
Allison is an expert in sales and communication, with a sales career spanning 20 years. Priding herself on her client and customer service skills from her years of different sales roles. Allison is one of the most personable and friendly people you would meet.
Allison is a trusted adviser who loves helping others to achieve their goals of owning their own homes.
With a rather unique desire to give care above and beyond for her clients expectations so as to create a long term quality relationship is what Allison strives for.
Originally from NSW, Gai lived in the NT for several years before making Ipswich her home in 1998. Gai’s 3 children have all attended Primary, School, High School and and Uni here in Ipswich and been members of various sporting and community clubs.
Gai has had a varied working background but is happy to have selected Real Estate as her chosen career.
Biographical Information: Helene Shephard is your local “go to” agent and the value Helene brings to you as your agent is significant and proven.
Serving the Industry since 2007.
2018 – Diamond Award Elite Listing Agent, First National Queensland
2017 – achieved selection into the Chairman’s Circle with First National Real Estate’s Highest Accolade for Sales Ranked, in the top 1%, of all Queensland real estate Agents, on the “The A-List”. 2016-2013
Results speak for themselves.
She understands that one of the underpinning foundations to our great city’s past, present and secure future is growth, in the real estate market.
Her winning combination of industry knowledge, local and regional community involvement and customer service are the key ingredients to continued, successful client relations.
You are the future of Ipswich.
Ipswich is your future.
As a Buyer or a seller, you will be afforded respect, education, trust and professionalism.
Helene has all the essential core values, to assist with the biggest decision in your life.
Helene has a passion for service and results…. Simple really.
2018- Diamond Award Elite Listing Agent, First National Queensland
2017- Chairman’s Circle – First National Real Estate’s Highest Accolade for Sales Success.
Elite performer in the top 1% of Queensland Agents. “The A-List” 2016, 2015, 2014 and 2013
2016- First National Real Estate Queensland Gold Award Winner
2016 – Joined the Team at Action Realty Ipswich.
2016 – 2013 Elite Performer on the “A-List”.
2015 – Nominated for the Chamber of Commerce Business Woman of the Year.
2015 – Secured the 16th position in settled commissions for the PRD Nationwide group Australia wide.
2014 – Secured the 25th position in settled commissions for the PRD Nationwide group Australia wide.
2013 – Secured a position in the top 50 settled commissions for the PRD Nationwide group Australia wide.
2012 – 2008, secured a position in the top 100 settled commissions for the PRD Nationwide group Australia wide.
2008 – Nominated for Rookie of the Year for the PRD Nationwide Group.
Zonta International local member.
Networking our new residents into the community Helene Shephard
People focused, with a genuine desire to help others achieve their real estate dreams, together with Lyn’s proven business acumen and her local area knowledge (having been an Ipswich resident for over 45 years) are the key ingredients for Lyn Armit’s success as a Real Estate Professional.
Since 2002, Lyn has been working with clients to enable them to fulfil their real estate goals. Lyn provides a high level of customer service, she listens to her clients’ needs and attempts to provide a positive and worry free selling/buying experience.
Lyn understands the importance of establishing an effective marketing and sales strategy to achieve the best possible price within the existing market conditions.
Lyn understands that working with a professional within the property market means you have access to up to date market conditions, what has sold recently, what is on the market, what types of properties are selling and who’s buying properties in the area.
If you are in the market then rest assured, Lyn takes her business seriously and she recognizes that you are equally serious in the selection of your representative in the sale of your home – She looks forward to being of assistance in all your real estate requirements.
Young and enthusiastic Brayden has really hit his sales goals since joining the team at First National Action Realty Ipswich.
Brayden is the newest member to join our dynamic Ipswich sales team and brings with him 10 years of Ipswich Real Estate experience and knowledge.
Born and bred in Ipswich, Brayden’s local knowledge, large buyer network and his overall enthusiasm for our great city and its residents makes him the ideal choice when buying and selling.
Brayden is a true sportsman and has strong ties to local sporting associations and has been heavily involved with many community events throughout Ipswich which only shows his commitment to our community and city.
Josie Smith is a dynamic face to First National Action Realty Ipswich. Her strong passion for the residential property market can be attributed to ranking her in the top 1% of Queensland real estate agents, awarded amongst the State’s high performers on “The A-List” for four consecutive years (2014 – 2017).
Josie believes that the real estate market plays a fundamental role in our society, being the economy’s greatest source of strength from a stability perspective. She understands that the real estate market is ever changing, challenging her as an agent to remain at the top of her game at all times. It’s a challenge that Josie has embraced, which is the catalyst for her top results within Ipswich and surrounds.
Her genuine enthusiasm and ardor for real estate further advances her understanding that every property is unique and that every owner has individual requirements which must be met. Josie has a sincere empathy with clients, taking care to ensure they feel informed and supported throughout the entire sales process. She is entirely focused on her clients and their best interests are at the heart of every decision she makes. It is her belief that a steadfast approach to consistent and supportive client service is a ‘must have’ ingredient for all successful client relations.
Josie possesses an avid commitment to the industry and her clients that is second to none. She is results driven and aims to perform above and beyond expectation every time, priding herself on her high level of integrity and professionalism.
The value Josie can offer as your agent is significant and indispensable.
From physically demanding manual labour roles within the building industry when I first started in the workforce where I was able to learn the meaning of hard work…to managing the Security and Safety Department within a 5 star International Hotel where I was trained to be customer service focused and had to learn the art of negotiating…quickly!!!
From completing 2 combat operations with the Australian Military in the Middle East to owning and operating small local businesses…it was instilled into me at an early age what hard work is and discovering the meaning to the statement of getting out of something what you put into it.
Since 2009 I have devoted my life to the Real Estate Industry and have in turn made it a very successful and rewarding career as I am not scared of hard work, long hours, communication and negotiating the best deal for everyone involved whilst still maintaining an honest approach, enthusiasm, a smile on my dial and being loyal to those I deal with…which is unfortunately seldom found within the Real Estate Industry.
I also pride myself in personally dealing with all matters involved in my listings ensuring that when you list your property with me…you get me!
My constant volume of sales numbers each and every year prove my love and dedication for the industry and even though all the awards I have accumulated over the last 10 years are now dust collectors or door stops, I still enjoy being one of the very few top performing and most successful Real Estate Agents to ever call Ipswich Home Sweet Home!
Beside every great man is a greater woman and I owe my success to the full support of my beautiful wife and 2 boys…who typically leave the porch light on for me, record my favourite TV shows and have my dinner ready to reheat when I get home!!!
She has worked her way up the ladder within her Real Estate career – starting in a receptionist position in 2004 before moving into Sales Administration and then a Property Management Role to eventually become a Principal for a local family owned Property Management Specialist company. Now working in her fourth year as a Sales Consultant, Bliss is able to put her 14 years of Ipswich Real Estate knowledge to good use!
She prides herself on top notch client service, believing clear communication is vital in maintaining customer satisfaction, along with a hard working, enthusiastic attitude.
Bliss genuinely loves her job and works hard to ensure goals are met. If you’re looking for a friendly agent – one who will give you honest feedback – then call Bliss today.
Alex started his career in real estate at the age of 21, though he had a passion for the industry long before that. He has lived in Ipswich since 1999, spending most of his childhood and his entire adult life within minutes of the Ipswich CBD.
He knows the place like the back of his hand and is truly passionate about our city and the Ipswich property market.
Placing your most valuable asset into someone’s care should not be done lightly.
Alex offers to you his years of experience across multiple facets of real estate coupled with his enthusiasm, energy and genuine care for his clients.
He is thrilled to work in such a well-known Ipswich office surrounded by a like-minded and supportive team of real estate professionals.
Hayley is born and bred in Ipswich and absolutely loves the town she lives in! As well as being an excited new member of the First National Real Estate team as Helene Shephards personal assistant, Hayley also owns and runs her own Learn to Swim School, ‘Hayley Pickers Swim School’. Before this, she worked at Leichhardt Swim Centre for the past 11 years, having managed it for the last 2 years. Hayley is super excited to enter the Real Estate Industry, an industry of which she hopes to make a long lasting career of.
Isabelle Gillis, Business Development Manager of First National Action Realty Ipswich helps individual property owner’s work towards their investment goals.
Isabelle has worked in all facets of the Real Estate Industry before finding her niche in Property Investment Management with an eye for Business Development. Her personable approach gives her clients the confidence and peace of mind they want within their most valuable asset.
Isabelle’s focus is to show her clients owning an investment property isn’t tiresome or stressful with the right team.
Venita joined the Action Realty Team in November 2016.
She is an energized and dedicated property manager with 5 years’ experience in all aspects of residential property management. Venita prides herself in dealing with clients in an open, honest and integrity based manor.
She believes it is very important to keep her clients well informed in all matters pertaining to their properties and seeking the best possible tenant for that property.
Venita strives to have the lowest vacancy rates for her clients’ properties and works with both clients and tenants to maintain their properties to the highest possible standards.
In her spare time, she enjoys spending time with family and friends, cooking and gardening.
Originally from South Africa, Maryanne and her family sought a better life here in Australia.
Maryanne has been a Residential Property Manager since 2001 and offers clients satisfaction through productive work, high ethics and morals.
Going to the gym, gardening and looking after 2 grown up children keep Maryanne busy.
Clint is the newest member to join our dynamic team here at First National.
Clint is new to real estate industry and is enthusiastic about property management and sales.
Prior to commencing at first national Clint worked in the Hospitality industry gaining 6 years of experience.
He demonstrates excellent customer service skills and will be a vital part of our team.
While Clint isn’t working he enjoys the practice of ‘judo’ with training and teaching younger students to competing in competitions.
During his 13 years of experience Clint demonstrates high levels of self-motivation and determination to achieve goals in set time frames.
With more than 10 years in the Real Estate industy, including personal assistant to sales persons and principals. Sonya’s passion of Property Management and her desire to help others has been the reason she has dedicated her career to property management.
Sonya loves assisting investors with their real estate needs. She is experienced in being able to assist in choosing the right tenant, ensuring communication is always the highest priority.
A genuine commitment to customer service, local area knowledge ensure the transition of moving is an easy stress free process.
Sonya enjoys making a difference in peoples lives, with the end result of happy landlords and tenants. Sonya’s commitment and dedication to clients, her unique style of communication and desire to continue to specialize and expand in the Ipswich Shire and her local hometown of Rosewood.
Having successful family members in the Real Estate Industry had originally sparked my interest to pursue a career in the profession. After nearly 2 years of being in the industry and learning multiple aspects of the trade, particularly Property Management, I am passionate to further my knowledge and skills to provide the best service to my clients that I possibly can.
Being born in Ipswich and living locally around the area, gives me a great familiarity to the region and the drive to give something back to community.
Sue has lived and worked in Ipswich for over 30 years, she brings experience in accounting, admin & office management from various industries.
Sue is a very professional and approachable member of our team who has a passion for her work (now that her family has grown and spread their wings) and is dedicated to ensuring everyone’s needs are meet in a timely manner.
I am originally from Toowoomba and the Darling Downs and moved to Ipswich in 1999. My children were very sport oriented while they were young, so being a stay home mum, I spent a number of years on various sporting committees while they were growing up.
For the past nine years I have been working locally as a bookkeeper and retail assistant and have now decided to settle into administration with the Action Realty Team.
In my spare time I enjoy reading, playing board games, watching movies and travelling.
Kerri first joined our agency in 2015 as a Property Manager. After almost four years in Property Management, Kerri was keen to expand her knowledge within the Real Estate industry and was offered a full time administration role in November 2016 and is now employed as our Receptionist.
She enjoys the challenges of the Real Estate industry, working within the office environment and closely with people.
Brittany has a love of all things involving horses which keeps her busy in her spare time.
She has been involved in Property Management since 2009, commencing as a receptionist, working her way up as an Assistant Property Manager, and finally a Property Manager with First National Action Realty Ipswich.
In July 2014 Brittany accepted a role as Administrator in our very busy Property Management department.
Marian has lived in Ipswich for over 30 years. An animal lover and Mum of three, she first joined the real estate industry in 2015 in a Sales Administration and Reception role, which she continues to enjoy.
Chantel has lived here for the majority of her life in Ipswich and has attended Primary School and her final year of Secondary School in the Ipswich region.
During her career she has worked within the Community Services sector for 8 years, then decided to change career paths into Real Estate.
Chantel commenced with our office in November 2014 within the Property Management department. Chantel has now moved out of the Property Management department as commenced her new role as Administrative Support to the Principal. She is looking forward to new exciting challenges that she may face.
During her spare time she enjoys spending time with her four children and partner.